Campus Support

Reception- General Enquires 

Email-Info@nexusinstitute.edu.au

Phone- 1800 766 459

– Pre-arrival help for international students including airport pickup and accommodation assistance.

– Orientation introduces support services, academic systems, and expectations.

Student Services

Email- students@nexusinstitute.edu.au

Phone- 1800 766 459

– Enrolment help, welfare and accommodation guidance.

– Advocacy for complaints and appeals.

– Compelling and Compassion

Library Access-

Email-admin@nexusinstitute.edu.au

– Print and online databases.

– Library Books , resources and referencing support.

Academic Staff Access-

Email-admin@nexusinstitute.edu.au

– One-hour weekly consultation per subject.

– Appointments via Nexus email.

IT Support – 

Email-ITHelpdesk@nexusinstitute.edu.au

– Help desk available during business hours.

– BYOD laptops must meet minimum requirements.

In a life-threatening emergency, call Triple Zero (000).

For emergency assistance during a flood, storm or tsunami, call NSW SES on 132 500.

 

Important external phone numbers

Emergency (police, ambulance, fire) 

000 

Chatswood Police Station 

Address: 63 Archer Street, Chatswood 

02 9414 8499 

 

Non-Urgent Police Assistance 

131 444 

Report a Crime (Crime Stoppers) 

1800 333 000  

Rape and Crisis Centre 

1800 424 017 

Domestic Violence Impact Line 

1800 943 539 

Royal North Shore Hospital  

(Nearest hospital with accident and emergency department) 

Address: Reserve Road, St Leonards 

02 9926 7111 

 

 

Chatswood Medical and Dental Centre 270 Victoria Avenue, Chatswood 

02 9413 2222 

02 9413 2923 

Epica Medical Centre, Suite 3, 9 Railway Street, Chatswood 

02 9411 1588 

Macquarie Heart Chatswood Clinic, 1-5 Railway Street, Chatswood 

02 9411 3930 

Translating and Interpreting Service (24 hours) 

131 450 

Lifeline Counselling Service (telephone counselling) 

131 114 

Beyond Blue 

1300 22 4636 

NSW International Student Legal Service 

https://rlc.org.au/do-you-need-legal-help  

 

Legal Aid (LawAccess NSW) 

1300 888 529 

Fair Work Ombudsman (work Infoline for workplace relations queries) 

https://www.fairwork.gov.au/pay-and-wages  

131 394 

Department of Home Affairs 

131 881 

National Student Ombudsman   

1300 395 775